Temporary Files
All files are placed in the temporary folder after loading and before conversion. However, once the conversion is finished, the temporary files will be deleted, and the file will be accessible from the Videos or Audios sections.
If you have a high volume of videos, you can initially load them as temporary files and once the upload is finished, complete the final configurations.
Please note that the temporary files are only available for 48 hours, and if they are not converted during this time, they will be removed.
Upload a Temporary File
To upload one, go to the Video section of your account and choose Temporary Files under Media.
Next, choose your preferred channel and click Add New File to browse and select your file. You can also drag & drop your file.
The supported formats for our Video Platform are mp4, mov, and m4v, and mp3 and m4a for the Audio Platform.
Convert Temporary File
Simply click on the file in the Temporary Files section to go to the settings.
Once you are done configuring, click save to begin the conversion process and access the file later from the Video or Audio sections.
Delete Temporary Files
To delete one, click the Delete button next to the file’s name. Also, the files will be automatically deleted after 48 hours in case they are not converted.